How Elwood Heating Inc. collects, uses, and protects your information.
Last updated: July 2026
Elwood Heating Inc. ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have.
When you call us or communicate with us to schedule service, we collect the information needed to provide heating services: your name, phone number, service address, email address if provided, and details about your heating equipment and service request. When you browse this website, standard technical information such as your IP address, browser type, pages visited, and referring website may be collected automatically through server logs and analytics tools.
We use the information we collect to schedule and perform service visits, respond to inquiries, maintain service records for your property and equipment, improve our website and services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
This website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings; the site will remain usable if you do.
This website embeds a Google Maps view of our service area, and calls placed to our phone number may be routed or tracked through a call-tracking provider so we can answer and follow up reliably. These providers process data under their own privacy policies. We encourage you to review Google's privacy policy for information about how embedded maps handle data.
We keep customer records only as long as needed for service history, warranty support, and legal requirements, and we take reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may contact us at any time to ask what information we hold about you, request a correction, or request deletion where the law allows. New York residents may have additional rights under applicable state law.
Our services and website are directed at adults. We do not knowingly collect personal information from children under 13.
We may update this policy from time to time. The "last updated" date above reflects the most recent revision, and continued use of the website after changes constitutes acceptance of the revised policy.
Questions about this privacy policy or your information? Call Elwood Heating Inc. at (631) 759-8690.